Refund policy

 Return/Refund Policy

Returns, Exchanges, and Refunds

We offer the following policy for returns, exchanges, and refunds:

  • Exchange Policy: 

We can exchange the item if you don't like it. Please contact us within 14  working days of receiving your order to initiate the exchange process. The item must be unused and in its original packaging. You will be responsible for any shipping costs associated with the exchange. All goods being returned need to be sent by courier to House #87, Street 12, Sector A, Phase 8, Bahira Town, Rawalpindi.

  •  Refund Policy:

 We only issue refunds for items that are damaged or defective. If you receive a damaged or defective item, please contact us within 14 working days of receiving your order. We will provide you with instructions on returning the item for a refund. Once we receive the returned item, we will process your refund within 7 days.

  • We operate a no return, exchange, and no refund policy except where the goods you receive are different from what you have ordered on our website or defective or damaged.
  • We only accept returns of goods within 14 working days of you placing an order through our website.
  • Goods that are returned to us must be in original packaging
  • We will credit any refund for any goods returned and that are in a saleable condition within 7 days of receipt of the goods by us.
  • Instead of a refund, we may also provide you with store credit so that you can exchange the goods you want to return to purchase any other items from our website of the same value.
  • You will be responsible for paying for your own shipping costs for returning any goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.